Legal

Shop Getaways Inc. — Privacy Policy

Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, request a quote, book travel, or communicate with us by phone, email, or text message.

Effective Date: May 7, 2026  ·  Last Updated: May 7, 2026

Information We Collect

We may collect the following types of information when you interact with us:

  • Name, email address, phone number
  • Mailing address and billing details
  • Traveler names, birthdates, and passport details (when needed for booking)
  • Travel preferences and trip details
  • Payment information (processed securely through third-party providers)
  • Communications sent by email, text message, phone, or website forms

How We Use Your Information

Your information is used to:

  • Provide travel quotes and booking services
  • Process payments and reservations
  • Send confirmations, reminders, and travel updates
  • Communicate by email, phone, or SMS regarding your trip
  • Share promotions, special offers, or travel inspiration (only if you opt in)
  • Meet legal and supplier requirements

We do not sell your personal data.

Text Messaging (SMS) & Consent

How You Opt In

You may opt in to receive SMS text messages from Shop Getaways Inc. by providing your mobile number and checking the SMS consent box on our quote request form, by texting us first, or by giving verbal or written consent during a phone or in-person conversation with one of our travel advisors. Providing your mobile number alone, without checking the consent box or otherwise opting in, does not enroll you in SMS messaging. Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Types of Messages You May Receive

If you opt in, Shop Getaways Inc. may send you text messages related to:

  • Quote follow-ups and trip planning conversations
  • Booking confirmations and reservation updates
  • Payment reminders and invoice notifications
  • Travel documents, check-in instructions, and itinerary changes
  • Customer service responses to your questions
  • Promotions or special offers (only if you separately opt in to marketing messages)

Message Frequency & Rates

Message frequency varies based on your trip activity and our communication with you. Message and data rates may apply, depending on your mobile carrier and plan. Shop Getaways Inc. is not responsible for any carrier charges incurred while sending or receiving SMS messages from us.

Opt Out & Help

You can opt out of SMS messages at any time by replying STOP to any message we send you. After replying STOP, you will receive one final confirmation message and will not receive further SMS messages from us. To re-subscribe, you can opt in again at any time using the methods above.

For help or questions about our SMS program, reply HELP to any message, email us at help@shopgetaways.com, or call us at (707) 722-9008.

Your Mobile Information Is Never Shared

No mobile information, phone numbers, or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services (such as our SMS messaging platform, customer relationship management system, or fraud-prevention providers) is permitted strictly to deliver the messages you have requested, and those subcontractors are contractually required to protect your data and not use it for their own marketing.

Eligibility

Our SMS messaging program is available to U.S. mobile subscribers only. By opting in, you confirm that you are at least 18 years old and the account holder or authorized user of the mobile number you provide.

How Your Information Is Shared

We only share your information when necessary to:

  • Book travel with airlines, cruise lines, hotels, tour operators, and insurance providers
  • Process payments through secure payment processors
  • Meet legal, regulatory, or fraud-prevention requirements

All partners are required to protect your data.

How We Protect Your Information

We use industry-standard security measures, including encrypted systems and secure platforms, to protect your personal and payment information. Access is limited to authorized staff only.

Cookies & Website Data

Our website may use cookies or tracking tools to improve performance, personalize your experience, and analyze traffic. These do not store sensitive personal or payment data.

Your Rights

You may request to:

  • Access or update your information
  • Opt out of marketing emails or texts
  • Request deletion of your data (subject to legal or booking requirements)

To make a request, contact us at: help@shopgetaways.com

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Continued use of our website or services after an update constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, our SMS messaging program, or how we handle your information, please reach out: